Client Services

Anti-Virus and Anti-Malware Standardization

It is likely that you have a great deal of email traffic and may have your email addresses posted in areas making them reachable from all over the globe. Although this allows your business to thrive, it also makes you a prime target for spammers, virus creators and malware authors. A large database of customer information increases your value as a target exponentially. In event of a data breach a company that has taken due diligence and made attempts to mitigate vulnerabilities often pays less compensation to victims of identity theft. The use of anti-virus programs is necessary to be in compliance with state and federal law. A best in class anti-virus solution also provides protection from internet viruses and malware. Centralized reporting gives the ability to react quickly to identify problems thereby limiting the infection and impact of viruses and malware. Purchasing anti-virus and anti-malware as an enterprise greatly reduces the cost and improves management of virus signatures, keeping your company and clients safe for an affordable cost.



 

 

Standard Desktop

Having all of your computer operating systems standardized across your enterprise will allow greater security, improved patching and reduced exposure to attack. A standardized desktop provides a consistent user experience and will ensure all the tools necessary are available at your employee's disposal while removing confusion. Tight control of installed software ensures that no vulnerabilities are introduced into the network and all software can be updated to the latest versions with minimum impact on your businesses output. The federal government now follows this model for its impressive savings and security.

 

Windows Update Server

If you are not utilizing a Windows Update Server (WSUS), Windows Updates currently consumes a large portion of outside bandwidth into your network. A Windows Update Server system will save outside bandwidth while also ensuring all Windows systems are up to date. Tracking and metrics are available helping to provide a reduction in vulnerabilities to the enterprise network. Aditionally, by controlling required updates and conducting them during off-hours your network's performance should increase.



 

 

Initial Domain Setup and Existing Domain Cleanup

Most small businesses have their computers set up in a workgroup environment, just as one's home machines would be. Moving into a domain offers many benefits but the task of performing the migration can be daunting and nearly impossible without a dedicated IT staff. Let us at Aprotocall make this task easy by handling all aspects of the migration to include server setup, policy creation, software deployment and most importantly training.

 

Benefits to a Domain Environment Include

-Each user can log into any machine on the domain with the same settings applied so that they can work as though they were on their own machine even if they aren't. In a workgroup, there must be a separate accounts for each machine, making it more confusing for the employee in event of a machine switch.

-Central management of users simplifies getting a new user access to the network. The account is created and managed in one location.

-Permissions can now be managed by groups. Through group permissions, when an employee is hired he can receive all needed permissions that his specific job position would require. Likewise, when an employee leaves, the same permissions can be removed.

-Domains provide accountability as each user account is unique to each employee.

-Computers that are a member of a domain can now have software pushed to them. Instead of visiting each machine to install updates, they can all be set up once, saving time and money.

-Uniformity across all machines makes troubleshooting problems easier

-Security templates allow for increased security to the network. Enforcing complex passwords, changing passwords regularly and allowing for account lockouts helps to prevent unauthorized access.

 

Existing Domain Cleanups and Restructuring

As a business grows so does its network and the demand placed on its Active Directory structure. As time goes on new requirements will need to be met. A common problem is data migration from one format to another. Aprotocall has plenty of experience in performing complex migrations. Some examples include:

-Importing information into existing User Accounts from various sources including Excel, Word, SQL, MySQL, and more.

-Exporting information from Active Directory and converting that data format to be used in other applications

-Creating advanced queries to get the information you need from Active Directory. Some examples include locating machines of a specific operating system version, users that have not logged in during a set period of time, computers that have not been logged onto in X amount of days, etc.

-Restructuring group permissions and applying them correctly on file servers.

 

What Aprotocall Can Provide

We allow our customers to choose only the services they need from us. This can range from only providing consultation services, performing only pieces of the migration, or completing the entire migration for you. We will make sure you understand the extent of the work through detailed quotes and we take the time to explain why any item will be of benefit to you and your company.